It’s that time of year! And we don’t mean the holiday season… As the year’s end approaches, it’s the perfect time to self-schedule a safety check of your work space, equipment, and accessories! Stay tuned for more information in the upcoming weeks.
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L-K Log November
L-K Log: November 2018 
L-K Creates a Better Brand of Salesmanship
In Arthur Miller’s iconic Death of a Salesman, the main character Willy Loman idolizes Dave Singleman, a legendary salesman who “without ever leaving his hotel room… made his living.” Outside of literature, the relationships forged between customers and sales personnel are complex – and absolutely pivotal for successful businesses. There are many methodologies designed to increase sales, techniques peddled from well-known companies. Of all the literary and business clichés, L-K and its subsidiary Miller-Weber of Texas (MWTX) know that “if you build it, they will come.”
Our sales philosophy is to build superior products, back them with expert, sustained service, and customers will come. And stay.
Since its founding in 1930, L-K has been manufacturing industry-leading testing equipment for the petroleum, petrochemical, agriculture and medical industries. The 1957 Melton Centrifuge became the basis for ASTM standards still relevant today. We manufactured the first Class I, Division 2 certified laboratory centrifuge in 2014. And we continued the Miller-Weber legacy by reestablishing the ISO/IEC 17025 accredited calibration laboratory in Houston in 2016.
Our mantra is “Demand a Higher Standard,” and that extends from our products and employees to those we serve. L-K’s sales team has a unique affinity for meeting customer needs. We provide the highest quality products, product support, and people who are committed to service. We’d like to show special appreciation for our dedicated sales team, which always sets a higher standard!
Meet L-K’s Sales Team!
L-K Sales Manager Mitch James has worked in the oil industry for eight years in oil exploration, drilling, equipment repair, and customer transfers. With a degree in Electronic Engineering, he’s able to understand the equipment he sells from a unique perspective. James’ “secret sauce” for successful sales is listening to customers so that he’s able to understand what they need before they even fully verbalize it. He is currently pursuing a business degree in Supply Chain in an effort to help facilitate customers’ demands and streamline lead times.
Amanda Heiman has worked in sales for eight years and enjoys solving problems as the Quality Manager for Miller-Weber products. She has a thorough understanding of the entire thermometer catalog and ensures every single calibration is conducted to ISO 17025 standards. She currently has an Associate Degree, a training certificate in the ISO 17025 2017 standards, and is pursuing a degree in business. She believes in the power of the MWTX team, where everyone is held to the highest standards!
L-K Log October
Gearing up for the GCC!
It’s officially October, and L-K is excited to invite you to Booth #206 of the Gulf Coast Conference on October 16th and 17th! Stop by our exhibit and see how we “serve the world of chemical analysis.” conferences
https://www.gulfcoastconference.com/
L-K Log September
L-K Log: September 2018
L-K Creates Service Manager Position, Emphasizes Importance of Proper Product Support
by L-K Industries
An axiom is a short statement universally recognizable and believed to be true. The old axiom “If it ain’t broke, don’t fix it,” however, is a dangerous old wives’ tale! Instead, L-K knows that regular maintenance, calibrations, trouble-shooting, and repairs when necessary are vital service offerings that increase product longevity and ultimately keep equipment healthy.
Laboratory and field equipment in the petroleum industry can be costly. From high-end centrifuges like the Benchmark C right down to oil thieves, proper product support is critical. L-K is committed to the ideology of product servicing, and has appointed a new Service Manager, Adrian Lopez, to oversee this important customer-centered program. According to Lopez, “At L-K, we understand the importance of preserving product integrity through working with customers and explaining how products function. We help consumers solve problems by understanding their concerns and supporting the L-K products in which they’ve invested.”
To that end, L-K Industries offers a variety of service plans. The Preventive Maintenance Plan protects customers who have invested in Benchmark Series Centrifuges. Critical to operating longevity is the annual maintenance guaranteed by this plan. Designed to accommodate laboratory users, all scheduled maintenance is performed at the customer site. Alternatively, units can be brought in for service. Maintenance service includes diagnostic checks, tests for continuity, basic cleaning, RPM and temperature verification, rewiring (as needed), balance correction, and cosmetic touch-ups.
Transport Centrifuge Supported by
the 24 Hour Replacement Plan
Designed to meet the needs of field users, customers who purchase the 24 Hour Replacement Plan are guaranteed to have a replacement Transport Series Centrifuge delivered anywhere in the Continental United States within 24 hours. Should an L-K centrifuge break or malfunction, a replacement will arrive within one day, as will packaging to return the damaged unit.
Another method for keeping products in tip-top shape is through regular calibrations. L-K owns and operates MWTX (Miller-Weber of Texas) which conducts on-site manufacturing and calibration of a large variety of thermometers, hydrometers, and centrifuge tubes. Our focus on accreditation and conformance to relevant industry standards ensures that customers have a high level of confidence in all calibrations performed. The in-house ISO/IEC 17025 Calibration Laboratory offers established traceability of measurement standards and assures a sufficiently small measure of uncertainty. Click here to access the Calibration Order Form.
Calibration Matters! Re-calibrate today.
Contact L-K Industries to better understand our expert maintenance and repair service. Call 713-926-2623 or email sales@lk-ind.com.
L-K Volunteers at Houston Food Bank
L-K Industries enjoyed working with the Huston Food Bank on Saturday! HungerActionMonth
You can help, too. See their website for more information:
L-K Industries Announces New Service Manager Adrian Lopez!
L-K Industries is excited to announce a new Service Manager, Adrian Lopez! Lopez, who previously worked as L-K’s lead assembler for the Benchmark Centrifuge Series, will spearhead L-K’s initiative to provide continued expert maintenance and repairs for all L-K instruments. Quality service includes proper product support, an area in which L-K has always been successful. Long-lasting products backed by factory-led domestic service increase customer confidence, and Lopez is eager to help clients with their L-K investments. Congratulations, Adrian Lopez!
L-K Log August
L-K Log: August 2018
L-K Launches Criterion Stainless Steel Water Bath
by L-K Industries
Steel. No word in the English language connotes the same degree of strength. Steel secures the frames of our skyscrapers, cars, and bridges. Our strongest superhero is known as the Man of Steel. Add “stainless” to the mix and the combination equals unmitigated resilience.
Cue L-K’s NEW Criterion Stainless Steel Water Bath.
Stainless steel is corrosion resistant. According to The Specialty Steel Industry of North America, “Lower alloyed grades [of stainless steel] resist corrosion in atmospheric and pure water environments, while high-alloyed grades can resist corrosion in most acids, alkaline solutions, and chlorine bearing environments.” The latest generation of the Criterion Water Bath has a stainless steel frame, tub, and inserts, which equate to reduced corrosion and increased robustness.
Stainless steel resists scaling and retains strength at high temperatures, critical features and a deciding factor in using the product in the L-K’s Stainless Steel Water Bath.
The Specialty Steel Industry of North America notes that “modern steel-making techniques mean that stainless can be cut, welded, formed, machined, and fabricated as readily as traditional steels.”
That combined with its strength-to-weight advantage (increasing strength while reducing thickness), impact resistance, and its ability to be easily cleaned, the life cycle of the final product, and therefore the long-term value, is superior.
The new stainless steel bath has many of the same elements of the previous generation of water baths, including:
- Distributes 900 watts of heating power (fully insulated) and uses water to directly transfer heat
- Is ideal for refinery settings or laboratories (fits under standard fume hood)
- Provides precise heating of solvents and samples prior to use in a centrifuge
- Standard configuration accommodates 14 Long Cone (C)/Capillary (E) centrifuge tubes or 12 Short Cone (D) tubes
- Custom configuration accommodates two 1-gallon solvent bottles
- Certified by ETL (Electrical Testing Laboratory) for Class I, Division 2, indoor use, and is rated for Group A, B, C and D Hazardous and Ordinary Locations
- Meets the requirements of UL 61010-1, ANSI/ISA-STD 12.12.01, CAN/CSA C22.2 No. 213 and CAN/CSA-C22.2 No. 61010.1 (2nd addition)
In addition to the benefits of upgrading to stainless steel, the Criterion Stainless Steel Water Bath sports new design features, including:
- A removable, pitched-roof lid which reduces water loss by recapturing condensation back into the tub
- A mechanical, high-temperature safety shutoff switch to prevent overheating
- Rubber plugs and evaporation balls that work together to reduce water evaporation
Contact L-K Industries today to purchase the new Criterion Stainless Steel Water Bath: 713-926-2623 or email sales@lk-ind.com.
Ben Franklin and L-K’s Knowledge Base
“An investment in knowledge pays the best interest.” Benjamin Franklin L-K agrees! Explore our Knowledge Base to find our Product Catalog, safety data sheets, tutorials, owners manuals, and a glossary of common terms. https://lnkd.in/dwEuEsr
Don’t Miss the LOG!
Did you miss June’s L-K Log? Read it here, and learn about “Oil Price Volatility: Driving Force Behind Flexible and Responsive Companies.” https://lnkd.in/dBh87PG